O2 has been rewarded for its initiatives over the past 12 months with the prize of Community of the 12 months, in affiliation with Very affordable Mobiles, at the Cell Sector Awards 2021.
Networks underpin all the things the mobile industry does, and this award appeared to celebrate the United kingdom mobile operator that goes higher than and beyond to give its buyers with a major-class network experience.
It’s a classification that celebrates innovation in services, purchaser treatment, and complex excellence.
Our 2021 finalists were:
Our entrants were being questioned to submit entries centered on the subsequent standards:
How have you strengthen your network at a technical level above the previous 12 months? How has this enhanced services?
How have you innovated or differentiated your assistance portfolio above the earlier 12 months?
How have you improved customer support and aid about the past 12 months?
What ways have you taken to make improvements to money efficiency in excess of the past 12 months and can you present evidence of professional advancement?
Why O2 received
All of the big operators have stepped up to the plate above the previous calendar year and we rejoice the achievements of the full marketplace.
But there can be only just one winner and O2 was victorious many thanks to new community and customer support initiatives that assisted continue to keep consumers linked when they required it most.
This incorporated 4G capacity updates and local community assignments that served crucial employees and the most vulnerable in culture. More time phrase programmes concentrated on 5G innovation and sustainability.
Congratulations to the workforce at O2 for landing our prime community prize and to all the other nominees!